The Coheris Group offers two ranges of software in the complementary fields of Customer Relationship Management (CRM), covering the needs of SFA for sales management, customer service, marketing and customer intelligence, and Data Analytics with solutions for data mining, predictive analysis and machine learning, and business intelligence.
Specialized in customer relationship and data management, Coheris relies on two software packages, Coheris Analytics SPAD and Coheris Analytics Liberty, and its team of experts in datascience, to assist its customers in the transformation, exploitation and valorization of their data. Within the framework of the RGPD, Coheris proposes a series of offers to support companies in their efforts to comply with the new European data protection regulation.
Serving more than 1000 companies in all sectors of activity, the Coheris CRM suite has become a reference in the customer relationship market. Responding to all operational and analytical needs, from call centers to sales management in B2B and B2C, including marketing campaigns, Coheris CRM is completely in line with the different business logics.
Coheris also meets the specific CRM needs of the CPG, (Consumer Goods), OTC pharmacy and products sold through specialized networks. The SFA solution Coheris CRM Nomad optimizes the work of nomadic sales representatives, visiting points of sale and increases the efficiency of sales and marketing departments, while also meeting merchandising needs. In addition to this vertical solution, Coheris Merch Nomad addresses the challenges of merchandising and supports the entire strategy of category managers.
The range of Coheris Data Analytics solutions cover all the needs of companies in terms of data analysis and governance.
The data mining solution, Coheris Spad, has more than 80 algorithms, including descriptive methods to analyze and enrich data, and the most recent predictive and machine learning algorithms for effective predictions.
Business-oriented package offers meet the specific needs of companies: Coheris RGPD Text-Control (identification and monitoring of sensitive data), Social module, real-time recommendation, scoring, etc.
The Business Intelligence solution, Coheris Liberty, meets the needs of both IT and business services. A solution that goes from Dataviz to enterprise reporting applications.
For the implementation of its solutions, Coheris works with a network of integrator partners, with teams specialized in CRM or Analytics projects, able to intervene anywhere in the world. Nevertheless, our own Professional Services teams are able in some cases to take charge of the integration of our products.
We are more than convinced of the critical importance of support in the success of your projects. Whatever the project owner, our specialist consultants can provide project management assistance, product expertise to the integration team, consulting etc. Coheris also offers a wide range of training courses around its software.